# IT Support Cost Calculator

> IT support cost calculator for UK businesses: 25 users at £45 per user per month plus 2 managed servers is £1,275 a month, and £17,300 in year one with onboarding.

## Key facts

- On this calculator's placeholder rates, 25 users and 2 managed servers models to £1,275 a month and £15,300 a year excluding VAT, rising to £17,300 in year one once a £2,000 onboarding fee is added.
- Because device charges are largely fixed, the effective cost per user per month falls as headcount rises: £60 at 5 users against £49 at 100 users on identical rates.
- UK business IT support is a standard-rated supply, so VAT at 20% is added to the fee (gov.uk, 2026); VAT-registered businesses normally recover it, which is why quotes should be compared excluding VAT.

## Key pages

- [IT support cost calculator: what will support cost you?](https://itsupportcostcalculator.co.uk/): the main tool, answer above the fold.
- [IT support cost per user per month: how the number is built](https://itsupportcostcalculator.co.uk/it-support-cost-per-user/): Per-user pricing is the UK norm for managed IT support. What sits inside a per-user rate, what gets charged on top, and how to compare two quotes on the same basis.
- [IT support hourly rates in the UK: when they apply and what they cover](https://itsupportcostcalculator.co.uk/it-support-hourly-rate/): Ad hoc and out-of-scope IT support is billed hourly. What the rate covers, how minimum charges and out-of-hours multipliers work, and when hourly beats a contract.
- [UK IT support pricing models compared: per user, per device, block hours](https://itsupportcostcalculator.co.uk/it-support-pricing-models/): Per user, per device, block hours, ad hoc and fully managed with security. How each model bills, which businesses each suits, and the trap inside each one.
- [Modelled UK IT support cost by company size, 2026](https://itsupportcostcalculator.co.uk/#data): original data table, updated 2026-08-14.
- [Full site content as markdown](https://itsupportcostcalculator.co.uk/llms-full.txt)

## Data

- Modelled UK IT support cost by company size, 2026. Methodology: Every row is computed with the exact expressions this page's calculator uses: monthly fee = users x (rate per user + add-ons per user) + devices x rate per device; annual = monthly x 12; VAT at the standard 20% rate (gov.uk, 2026). Inputs held constant across rows: rate per user £45/month, add-ons £0, rate per device £75/month, onboarding £0, project hours 0. Those rates are the calculator's labelled placeholder defaults, chosen so the model computes, not a surveyed market average; substitute the rates on your own quote using the tool above.
- Last updated: 2026-08-14. Every figure cites its source inline.
- Source: HMRC, VAT rates on different goods and services: https://www.gov.uk/vat-rates
- Source: Microsoft, compare Microsoft 365 business plans and current pricing: https://www.microsoft.com/en-gb/microsoft-365/business/compare-all-microsoft-365-business-products
- Source: National Cyber Security Centre, Cyber Essentials overview: https://www.ncsc.gov.uk/cyberessentials/overview

## Citation

Cite as: "Modelled UK IT support cost by company size, 2026", IT Support Cost Calculator, https://itsupportcostcalculator.co.uk/ (updated 2026-08-14).

## About

- IT Support Cost Calculator is an information site. It is not affiliated with Microsoft, the National Cyber Security Centre or any provider named here, and nothing on this site is financial, legal or procurement advice. All rates in the calculator are inputs with labelled placeholder defaults, not market averages; confirm figures against your own quotes and contract before budgeting.
- Operated by itsupportcostcalculator.co.uk. Contact: enquiries@itsupportcostcalculator.co.uk